Category: retention

  • Click To Claim

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    Offering customers a surprise small gift on their next purchase, whenever it happens just from an email click, here’s the beautiful setup: our CTA link is: This does 2 things: upon the click the unique email subscriber gets a property added to their account, claim_freebie, with a value of thehydrationsticks in this case. Afterwards they…

  • Recharge Passive Churn Prevention

    in

    How much this helps save passive churn? Can’t get into details, but CTR is nearly 20% across the messaging. Emails/SMS lead straight to customer portal billing section, where the error is present with steps to fix it ASAP. The What: series of emails and sms notifications to prevent passive churn The Why: churn can happen…